We are concerned about protecting your privacy. This document sets out how the site and our booking system handle private information including contact details, browsing, searches, links to other sites and cookies.
Collection of Details
It is our usual practice to collect personal information directly from the individual when they enquire about a property for sale or rent, enquire about or make a holiday booking, when they subscribe to our email mailing list, attend an open home, phone, email or text us, or contact us via social media, through promotions and competitions.
We only collect personal information for purposes which are directly related to our functions or activities under the Privacy Act, Freedom of Information Act 1982 (FOI Act) or the Australian Information Commissioner Act 2010 (AIC Act), and only when it is necessary for or directly related to such purposes.
We only use personal information for the purposes for which it was given to us, or for purposes which are directly related to one of our functions or activities (property sales, property management, holiday letting), and we do not give it to other businesses, organisations.
When you browse our site, we track all pages that are viewed. This information is available minimally through the web server logs.
Search terms that you enter when using our search engine are collected. We use these search terms to ascertain what people are looking for at this site, and to improve the services that we provide.
Links to other sites
This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.
A cookie is a short piece of data which is sent from a web server to a web browser on the user's machine when the browser visits the server's site. The cookie is stored on the user's computer, but it is not an executable program and cannot do anything to your computer.
Whenever a web browser requests a file from the same web server that sent the cookie, the browser sends a copy of that cookie back to the server along with the request. In this way, the server knows you have visited before and can co-ordinate your access to different pages on its web site. A server cannot find out a name or e-mail address, or anything about a user's computer, by using cookies.